Terms of Service

Effective Date: May 26, 2026

These Terms of Service (“Terms”) govern your access to and use of the itaido website, products, and related services. By accessing this website or purchasing products from itaido, you agree to be bound by these Terms.

If you do not agree to these Terms, please do not use this website or related services.

SECTION 1 – ELIGIBILITY

By using this website, you confirm that:

You are at least the age of majority in your jurisdiction; or
You are using this website with permission from a parent or legal guardian.

Our services are intended for lawful use only.

SECTION 2 – ONLINE STORE SERVICES

itaido provides online jewelry sales and related customer services through this website.

Our store is hosted on Shopify, which provides the e-commerce platform used to operate our online store.

SECTION 3 – USER RESPONSIBILITIES

By using this website, you agree:

To provide accurate and current information
Not to use the website for unlawful activities
Not to interfere with website security or functionality
Not to attempt unauthorized access to systems or accounts
Not to upload malicious software, viruses, or harmful code

SECTION 4 – ACCOUNT INFORMATION

You are responsible for maintaining the confidentiality of your account information and password.

You agree to update your account information when necessary to keep it accurate and complete.

SECTION 5 – PRODUCT INFORMATION

We make reasonable efforts to display product descriptions, images, and specifications accurately.

However, actual product colors and appearance may vary depending on screen settings and device displays.

SECTION 6 – PRODUCT AVAILABILITY

Product availability may change without notice.

We reserve the right to:

Limit product quantities
Discontinue products
Refuse orders
Cancel orders when necessary

SECTION 7 – PRICING & PAYMENT

All prices displayed on the website are listed in U.S. Dollars (USD).

Customers are responsible for applicable taxes, customs duties, or import-related charges required by local regulations.

Payment information submitted during checkout must be accurate and authorized.

SECTION 8 – ORDER ACCEPTANCE

We reserve the right to refuse or cancel any order for reasons including:

Suspected fraud
Incorrect pricing information
Product availability issues
Payment verification problems
Violation of these Terms

If an order is canceled after payment, the applicable refund will be processed to the original payment method.

SECTION 9 – SHIPPING & DELIVERY

Shipping and delivery information is provided in our Shipping Policy.

Estimated delivery times are provided for reference only and may be affected by customs inspections, carrier delays, weather conditions, or other circumstances outside our control.

SECTION 10 – RETURNS & REFUNDS

Returns and refunds are governed by our Return & Refund Policy.

Customers must follow the approved return procedures and send returns only to the designated return address.

SECTION 11 – INTELLECTUAL PROPERTY

All website content, including but not limited to:

Logos
Product images
Graphics
Text
Website design
Product descriptions

is owned by or licensed to itaido and may not be copied, reproduced, distributed, or used without prior written permission.

SECTION 12 – PROHIBITED USES

You may not use this website:

For unlawful purposes
To violate regulations or laws
To infringe intellectual property rights
To distribute malicious software
To collect personal information without authorization
To interfere with website operations
To engage in fraudulent or deceptive conduct

Violation of these Terms may result in suspension or termination of access.

SECTION 13 – THIRD-PARTY SERVICES & LINKS

This website may contain links to third-party websites or services.

itaido is not responsible for the content, policies, or practices of third-party websites.

Use of third-party services is at your own discretion and risk.

SECTION 14 – USER CONTENT & SUBMISSIONS

If you submit reviews, feedback, comments, or other content to itaido, you grant us permission to use, display, or publish such content in connection with website operations and customer service purposes.

You agree not to submit content that:

Violates laws
Infringes third-party rights
Contains harmful or misleading information
Includes offensive or unlawful material

SECTION 15 – PRIVACY

Your use of this website and submission of personal information are governed by our Privacy Policy.

SECTION 16 – WEBSITE SECURITY

We use SSL encryption and other reasonable security measures to help protect customer information and payment data.

However, no online system or data transmission method can be guaranteed completely secure.

SECTION 17 – DISCLAIMER OF WARRANTIES

This website and all services are provided on an “as available” and “as is” basis.

We do not guarantee that:

The website will operate without interruption
The website will always be error-free
Website content will always be complete or current

To the extent permitted by law, itaido disclaims warranties of any kind, whether express or implied.

SECTION 18 – LIMITATION OF LIABILITY

To the maximum extent permitted under applicable U.S. law, itaido shall not be liable for indirect, incidental, special, or consequential damages arising from:

Use of the website
Product delays
Service interruptions
Unauthorized access
Technical failures

SECTION 19 – INDEMNIFICATION

You agree to indemnify and hold harmless itaido, its affiliates, service providers, employees, and partners from claims, damages, liabilities, or expenses arising from:

Your misuse of the website
Your violation of these Terms
Your violation of applicable laws or third-party rights

SECTION 20 – TERMINATION

We reserve the right to suspend or terminate access to the website or services at our discretion if these Terms are violated.

SECTION 21 – GOVERNING LAW

These Terms shall be governed and interpreted in accordance with applicable laws of the United States, without regard to conflict of law principles.

SECTION 22 – CHANGES TO THESE TERMS

We may update or revise these Terms from time to time.

Updated versions will be posted on this page with a revised effective date.

Continued use of the website after changes are posted constitutes acceptance of the updated Terms.

SECTION 23 – SEVERABILITY

If any provision of these Terms is determined to be invalid or unenforceable, the remaining provisions shall remain in effect.

SECTION 24 – ENTIRE AGREEMENT

These Terms, together with our Privacy Policy, Shipping Policy, and Return & Refund Policy, constitute the complete agreement between you and itaido regarding website use and purchases.